"Every time there has been a problem, Sterling is right on it and helps fix whatever problem there is."
Debi Gango, Gango Editions, Inc.

Customer Profile: Gango Editions
Founded by the Gango family in 1977, Gango Editions, Inc. publishes art prints for wholesale customers in the retail, furniture, gallery and contract framing markets. The company works very closely with its vendors and suppliers to insure that the posters supplied to its customers are of the highest quality.

Debi Gango, co-owner and president, oversees all aspect of the company.

"I really like the fact that we are developing and selling a product that makes people happy.  People usually love buying art," says Debi.
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Website Wonders
The Internet has so much information it’s often overwhelming. To make it easy for you, we’ve gathered some of the top web sites that offer valuable tips and/or products.

Grade Your Website.
www.websitegrader.com
Website Grader is a free SEO tool that measures the marketing effectiveness of a website. It provides a score that incorporates things like website traffic, SEO, social popularity and other technical factors. It also provides some basic advice on how the website can be improved from a marketing perspective.

Create Strong Passwords That are Easy to Remember.
www.passwordbird.com

PasswordBird lets you generate strong passwords that you can remember. Simply enter the name, word and date that are special to you and click “Create Password”. Next PasswordBird will give you something you should be able to remember. If you don’t like the password it came up with, you can instantly generate a new one. This process can be repeated until you get something you’re comfortable with.

Find out what your web site's "grade" is.

Tech Tips
Internet Vernacular.

#1: phishing Phishing scams try to lure you into giving out personal information for identity theft. Any e-mail you get about foreign lotteries, about an online merchant needing you to update your personal information, or about money in Nigeria that someone needs help getting out of the country is a phishing scam. Don't bite the phishing line; you will look phoolish and may never phorgive yourself (and you may end up with a painful hook in your mouth that takes years to heal). #2: pharming Pharming is similar to phishing in that it's trying to get personal and private information from you. Pharmers set up a phake Web site and make it look like a real site by using copied pages and even images and icons from that real site (this is called "IP spoofing" or "domain spoofing"). And then, just like pholks who are involved in phishing scams, pharmers send you an e-mail, and this message has that site's Web address contained in it. So you, even as sophisticated as you think you are, look at the Web page and come to the conclusion that it is the site it says it is, that this is a real request (from your bank, your credit card company, a merchant, or wherever you have an account) to do any number of things: update your password, re-enter your mother's maiden name, type in your Social Security number and so on. This is why pharming is so dangerous and hard to detect: These crooks can target a lot of people at the same time and some of them are very, very good at what they do. #3: sheepdip In the Information Age, a sheepdip (one word) is where media such as floppy disks or CD-ROMs are checked for viruses before popping them into a computer. It's usually one computer that sheepdips, so it's this one machine's responsibility to suffer before any others do. (Therefore it's not connected to a network). The sheepdip is the king's food tester, as it were. And no, you cannot sheepdip files you want to download; this practice is only for physically removable media. #4: Pierre Salinger syndrome In 1996, the average person—office worker, teacher, student, even journalist—had little idea how great an impact the Internet—its truths, its lies, its plausible expression—would soon have on all our lives. And this has what to do with Pierre Salinger, the former White House press secretary and journalist? In 1996, TWA flight 800 crashed into the Atlantic Ocean near Long island, New York. Pierre (who probably cringed at this memory to his dying day), gave publicity to a story that an errant US Navy missile caused the crash. We all found out later that his "source" was a widespread Internet hoax, but his impassioned conviction gave his name to the affliction suffered by folks who believe that what the Internet says is absolutely true. #5: honey monkey A honey monkey, in computer-speak, is a fairly new way of sniffing out Web sites that try to do bad things to the people visiting them. A honey monkey is a virtual computer, meaning it's a simulated computer running on a real computer — a "box-within-a-box" — that looks and acts just like a real computer. It's set up to be a guard, a patrol of sorts. It logs onto Web sites just like a regular computer would do, and then can detect any harmful code from those sites. It's like an undercover agent, poking around the bad guys' house to catch them in the act. Click here to read the full article>>

We Want to Know
Monthly Survey
Last month, we asked our readers how they typically screen their phone calls. Not surprising, 70% said they receive between 20 and 50 phone calls each day. To manage their calls, 72% use Caller ID "almost all the time."
When asked: “Have you used Caller ID through your computer, where calls are displayed on your monitor?” our readers wer split alomost 50/50 between using the technology "rarely" and "almost all the time."