In This Issue
Trends in Telecom - Managed Solutions
Customer Profile: Grace Chapel
Website Wonders —Cool Web Sites

Tech Tips
   



Colocation Services

New data center

Managed services

24x7 access

High-security

Locking cabinets


Voice Services

Business class phone
Local dial tone
Long distance


High Speed Internet Access

Nationwide DialUp

DSL

ISDN

Frame Relay

PTP

T1

T3


Website Hosting

Unix

Windows

Cold Fusion

asp.Net

SQL

CGI

PHP

MySQL


Other Services by Sterling Communications

Filtered Internet Access

Firewall Protection Service

SPAM and Virus Filtering

SterlingVOICE™

SterlingACCESS™

SterlingDATACENTER™


 

 


 

The Essential Guide to “Managed” VoIP What you need to know about managed VoIP services and how they can benefit your business. 
By Cindy Waxer | April 11, 2008

The cost of implementing and operating a VoIP network can be overwhelming. Enter Managed VoIP services. With these services, a third-party provider offers all the equipment, software, operations facilities and technical expertise needed for a company to reap the benefits of an IP-enabled phone system without the costs, risks and headaches of an on-premise VoIP solution.

How a Managed-VoIP Service Works
A managed-VoIP service package typically includes the design, integration and deployment of IP-telephony equipment and software, along with management and maintenance of existing telephony solutions and the new VoIP network.

 

Managed-VoIP Benefits

Experienced Staff
Faster Time-to-Market
Greater Innovation
Low Up-Front Capital Expenditures
Predictable Operating Expense
Enhanced Security
Flexibility
Special features

  Network management and maintenance offerings usually consist of remote fault monitoring with network surveillance; customer-defined service-level agreements for response and resolution; moves and changes; comprehensive customer reporting; and service management guaranteeing a certain percentage of network uptime. Pricing may range from usage-based to a fixed flat rate, depending on a company’s needs and preferences. In most cases, companies can monitor their cost of operation through regular reports.

 

"In this day in age it is so nice to call a company and actually speak with a live person!  At Sterling you can call with a question or concern and right away you’ll be put through to a friendly professional."

 

Customer Profile: Grace Chapel

Grace Chapel is a church organization located in Wilsonville that has a growing congregation. Each week, more than 750 people attend services at Grace Chapel150+ are children.

Lynn Morrow is the Director of Community at Grace Chapel. Her focus is to develop community at the church  through small groups, women’s events, assimilation, leadership development and local outreach.

Lynn sees a new shift in how people communicate.
“A big trend in church ministry right now is social networking, she said. “This isn’t the old fashioned meet over a cup of coffee networking, this is through technologically advanced means such as instant/text messaging, blogging, Twitter, Facebook, Skype etc. There are so many more ways to connect these days, to span the miles and develop relationships and community.”

Read more>>

 


 

Website Wonders
The Internet has so much information it’s often overwhelming. To make it easy for you, we’ve gathered some of the top web sites that offer valuable tips and/or products.


 

A new way to manage your website.
www.joomla.org

Joomla is a web based content management system that allows you to make instant changes to your website without having to understand complicated programming and coding.


Calling all bookworms!
www.shelfari.com

This site is a great way to keep track of the books you are reading, find recommendations, add to your wish list and share titles with friends.

 




 



 

Tech Tips
Key in "F" - Microsoft Word 2007 Function Key Shortcuts.

MS Word 2007 has some new tricks and shortcuts that can make your job easier. Here are a few basic examples of how to use your function key within Word 2007:

 


Function key

  What it Does
F1   Get Help or visit Microsoft Office Online
F2   Move text or graphics.
F4   Repeat the last action.
F5   Choose the Go To command (Home tab).
F6   Go to the next pane or frame.
F7   Choose the Spelling command (Review tab).
F8   Extend a selection.
F9   Update the selected fields.
F10   Show KeyTips.
F11   Go to the next field.
F12   Choose the Save As command (Microsoft Office Button).
 



Sterling Connections is a publication of Sterling Communications
(C) Copyright Sterling Comunications 2008. All Rights reserved.